Jewelry Replacement
The Replacement Process - What to Expect
Our goal is to insure you get a fair settlement from your insurance company. Once the replacement process begins you can expect us to follow the steps outlined below:
- First, we will review all available information such as appraisals, photographs and receipts to make sure we have a complete description of your lost jewelry. This will involve direct contact with the adjuster and quite possibly you.
- We will arrange a meeting with you either at our office or in the convenience of your home.
- Our meeting together will involve selection of suitable replacement items including replicating a piece via custom-design or your adjuster will allow you to select jewelry which is different from the original(s), providing it is of comparable value. If at this time you choose to upgrade, any out of pocket expense will be at the same discount pricing the insurance company received.
- Once you are satisfied with your replacement, we will ask you to validate a release form which in turn will be sent to your insurance company as notification that the claim has been complete.
- When you receive your replacement jewelry, you will also receive a full appraisal, with a conservative retail value, and photo that reflects an accurate replacement cost.
Our intention is not only to replace your jewelry, but also to handle your claim sensitively, quickly, and with as little inconvenience to you as possible. Contact us and we can set up a time to get started.
